Privacy Policy

Data Privacy and No Patient Data Storage

  • No personal data is collected or stored: We do not collect, save, or share any identifiable patient information. Any input (like a postcode) is used only momentarily to compute an answer and is not retained. This means user privacy is protected by design. Our approach is consistent with Australian privacy principles – for example, government sites note that websites must handle personal information under the Privacy Act 1988 and Australian Privacy Principles.
  • Practitioner responsibility for records: TeleCheck is not a record-keeping system. If a patient provides information through the app, clinicians should document relevant details in their own secure systems following standard legal and professional requirements. AHPRA guidelines remind practitioners to manage all health records in compliance with legislation. Users should avoid entering sensitive personal data into this tool, and clinicians should rely on their official processes for confidentiality.
  • Business Entity Information: TeleCheck is operated by Justin Black, ABN: 12048148174, Australia. All data processing activities are conducted in accordance with Australian privacy laws and regulations.

Information Collection

TeleCheck operates on a privacy-by-design principle. We do not store, track, or retain any personal or health information entered into the system. All eligibility checks are performed in real-time without data persistence.

Cookies and Analytics

We may use essential cookies for website functionality and anonymous analytics to improve our service. No personally identifiable information is collected through these mechanisms.

Third-Party Services

Stripe Payment Processing

TeleCheck uses Stripe for secure payment processing and subscription management. When you subscribe to our services, your payment information is processed by Stripe in accordance with their privacy policy and PCI DSS compliance standards.

  • Stripe Privacy Policy: https://stripe.com/privacy
  • PCI Compliance: Stripe is PCI DSS Level 1 certified
  • Data Processing: Payment details and subscription status are processed by Stripe
  • Data Location: Stripe securely stores data in compliance with international privacy laws

Supabase Authentication

TeleCheck uses Supabase for user authentication and data storage. Your account information is processed in accordance with Supabase's privacy policy and security standards.

Other third-party services used by TeleCheck operate under their own privacy policies. We do not share personal health data with third parties beyond what is necessary for service operation.

Contact Us

If you have questions about this Privacy Policy, please contact us through the website.

    TeleCheck — Medicare Telehealth Disaster Eligibility for Clinics